Privacy Policy

Privacy Policy
Vamos Automatic Ltd
Registered in Scotland. Company No. SC883798
Registered office: Flat 26, 5 Elfin Square, Edinburgh, EH11 3AW


1. Introduction


Vamos Automatic Ltd respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect, use, store and protect your personal information when you visit our website, make an enquiry, book lessons, purchase services, or otherwise contact us.


2. Who we are


Data controller: Vamos Automatic Ltd
Registered office: Flat 26, 5 Elfin Square, Edinburgh, EH11 3AW
Company number: SC883798


If you have any questions about this privacy policy or how we handle your personal data, please contact us through the contact details shown on our website.


3. The personal data we collect


We may collect, use and store the following personal data:

  • your name
  • email address
  • telephone number
  • postal address, if provided
  • details of your enquiry
  • lesson, booking and payment information
  • driving licence information, where needed for lessons or test-related services
  • communications you send to us
  • website usage data, such as IP address, browser type, pages visited and approximate location data collected through cookies or analytics tools


4. How we collect your personal data


We collect personal data when:

  • you complete a contact form on our website
  • you email, call, text or message us
  • you book lessons or other services
  • you make payments to us
  • you use our website
  • cookies and similar technologies collect technical data from your device


5. How we use your personal data


We use your personal data to:

  • respond to your enquiries
  • arrange, manage and deliver driving lessons and related services
  • process payments and keep business records
  • communicate with you about lessons, bookings, cancellations and changes
  • comply with legal and regulatory obligations
  • improve our website, services and customer experience
  • send marketing communications where permitted by law or where you have given consent


6. Lawful bases for processing


Under UK data protection law, we rely on one or more of the following lawful bases:

  • Contract – where we need to process your data to provide lessons or other services you have requested
  • Legal obligation – where we need to keep records or comply with legal requirements
  • Legitimate interests – where it is necessary for the running, improvement and protection of our business, provided your rights do not override those interests
  • Consent – where we ask for your consent, for example for certain cookies or marketing communications


The ICO says organisations must tell people their lawful basis and, where relevant, their legitimate interests.C


7. Cookies and website tracking


Our website may use cookies and similar technologies to help it function properly, improve performance, understand how visitors use the site, and support features such as embedded content or booking tools.


Some cookies are strictly necessary for the website to operate. Others, such as analytics or marketing cookies, should only be used with your consent where required. The ICO’s guidance says businesses should provide privacy information and manage cookies transparently, and notes that its cookies guidance is under review following the Data (Use and Access) Act 2025. (ICO)


You can control cookies through your browser settings and any cookie banner or preference tool available on the website.


8. Sharing your personal data


We may share your personal data with trusted third parties where necessary, including:

  • website hosting providers
  • payment processors
  • booking or scheduling providers
  • IT and website support providers
  • professional advisers, such as accountants, legal advisers or insurers
  • regulators, government bodies or law enforcement where required by law


We do not sell your personal data.


9. International transfers

Some of our third-party service providers may store or process personal data outside the UK. Where this happens, we will take reasonable steps to ensure your data is protected and handled lawfully.


10. How long we keep your data


We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, insurance and record-keeping requirements.


Enquiry data that does not lead to a booking will usually only be kept for as long as reasonably necessary to deal with the enquiry and follow-up. Booking, lesson and payment records may be retained longer where required for tax, accounting, legal or insurance purposes.


The ICO says privacy information should include retention periods or the criteria used to decide them. (ICO)


11. Your data protection rights


Under UK data protection law, you may have the right to:

  • request access to your personal data
  • request correction of inaccurate or incomplete data
  • request erasure of your personal data in certain circumstances
  • object to processing in certain circumstances
  • request restriction of processing in certain circumstances
  • request transfer of your personal data in certain circumstances
  • withdraw consent at any time where we rely on consent


The ICO says individuals must be told about their information rights and, where consent is used, the right to withdraw it.

To exercise any of these rights, please contact us using the contact details on our website.


12. Complaints


If you are unhappy with how we use your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues. The ICO says privacy notices should explain how people can complain if they have concerns.


13. Third-party links


Our website may contain links to third-party websites. If you click on a third-party link, that website may have its own privacy policy and we are not responsible for its privacy practices.


14. Changes to this privacy policy


We may update this privacy policy from time to time. Any changes will be posted on this page with the latest version shown on the website.